​​ “Our office is committed to delivering the highest level of customer service to the citizens of the Commonwealth, and I am excited to offer this new service. Our online payment portal will allow Pennsylvanians to make payments from anywhere, at any time, from their computer or phone.”

- Lucas M. Miller, State Inspector General

The Office of State Inspector General (OSIG) announced in November 2021 the availability of an online payment portal to assist clients with payments related to public assistance benefits. This portal will allow individuals to easily and immediately make payments on their balances.

The portal allows individuals to make payments on their computers or their mobile devices using credit cards or their personal checking account information. Previously, clients had to mail in payments using checks or money orders and pay postage. The new online process will help them save money, make timely payments, and avoid the inconvenience of paying by mail.
 
Office of State Inspector General clients make regular payments related to public assistance programs. These payments refund benefit programs which helps ensure that the neediest Pennsylvanians receive the services they need.